Elizabeth Lockwood

Maddy Martin of Smith.ai joined leading legal marketing experts Tyler and April Roberts of NOMOS Marketing and Kelley Rider Goodwin of Rider Goodwin Law to tackle networking myths that plague working professionals and business owners across dozens of industries. Together, they address the truth behind how to effectively network yourself, market your business, and earn solid referrals, not only amongst COVID-19 restrictions, but amongst advances in the digital world as well.

Providing excellent customer service is a proven way to gain more conversion and keep your business successful, but you can't connect with customers 24/7. Luckily, outsourcing and automation can help your business be everywhere at all times without you needing to lift a finger. Maddy Martin of Smith.ai, Tom Lambotte of GlobalMac It, and Stacy Carlson of TextExpander discuss how outsourcing and automating tasks can save businesses loads of time that can directly lead to more productivity, better lead generation, and unlimited growth.

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Bad clients are inevitably. Every business has to deal with them. Learning how to deal with them effectively and appropriately can save you a lot of trouble down the road. Take the advice given by Maddy Martin, Head of Growth and Education at Smith.ai, to ensure that your business, your staff, and your future clients are well protected from disruptive, annoying, and rude clients.

The second part of our three-part series on voice services, we dive into call tracking and analytics. Our marketing experts give you insight into the importance, uses, and ideal practices within call tracking and analytics and the results from our survey showcases how businesses are handling call tracking as well as the various platforms they prefer.

The second part of our three-part series on voice services, we dive into call tracking and analytics. Our marketing experts give you insight into the importance, uses, and ideal practices within call tracking and analytics and the results from our survey showcases how businesses are handling call tracking as well as the various platforms they prefer.

In the first part of our three part series on voice services, we provide the results of our voice services survey to reveal how businesses are managing call answering and how their call answering method has effected their business. Three marketing experts also chip in to discuss the importance of answering phone calls for your business and how you can choose a call answering service that not only suits your business needs, but works to guarantee an increase in customer satisfaction, lead generation, and overall revenue.

In the first part of our three part series on voice services, we provide the results of our voice services survey to reveal how businesses are managing call answering and how their call answering method has effected their business. Three marketing experts also chip in to discuss the importance of answering phone calls for your business and how you can choose a call answering service that not only suits your business needs, but works to guarantee an increase in customer satisfaction, lead generation, and overall revenue.

Want to know the best tips and tricks for using Apple products as a legal professional? Tom Lambotte, CEO of GlobalMac It, Ben Stevens of The Stevens Firm, and Brett Burney, eDiscovery Consultant at Burney Consultants, come together with Maddy Martin, Head of Growth and Education at Smith.ai, to share their thoughts, recommendations, and advice for lawyers who love using Macs.

How can legal entrepreneurs build a law firm that is well-balanced, high functioning, and sustainable in the modern age amid current worldwide limitations? Maddy Martin from Smith.ai talks with Neil Tyra, owner and founder of the Tyra Law Firm, about how legal professionals can go about establishing reliable work processes, utilizing better financial management tools, and building a solid foundation for their legal practice.